WHO WE ARE
Technology
with
Integrity
with
Integrity
IntegraTek was established in 2012 after Albie Oosthuizen built up a track record of over 10 years in the security industry by designing and implementing well engineered Electronic Security & Building Systems and solutions. Our business is built on strong values and we work as a team to achieve success. Our success has been built over years of applying integrity in all aspects of our daily conduct and “doing it right while no one is watching” attitude.
IntegraTek is built on business ethics driven by integrity which we regard as the honesty, truthfulness and consistency of our daily conduct. Our expertise lies in evaluating organisational processes and designing suitable and cost effective Electronic Security & Building Systems solutions for our customers. This is done through our technical teams, who are renowned for their knowledge and experiencewithin the Electronic Security & Building Systems industry. We strongly believe in the technical abilities of our staff and invest in the development of their skills by keeping up to date with the latest products and technology developments. This approach coupled with our maintenance and support structures ensures long-term relationships with our clients to become their preferred partner for Electronic Security & Building Systems solutions.
Following the focus on Integrity and Technology we have adopted a slogan of TECHNOLOGY WITH INTEGRITY which forms the basis of our daily conduct. Built on business ethics driven by integrity
OUR VALUES
FOCUS AREAS
To live our values we have identified these three focus areas to help us excel in our daily tasks
SERVICES AND MAINTENANCE
Integratek believes that after sales service is as important, if not more important, than the original sale and project installation. Our technicians are available on a 24 hour callout basis to respond to emergencies to all existing customers and prioritizing clients with service level agreements.
Well designed and engineered systems
Integratek prides itself by the methodology of system design and system integration. We believe that an implemented system will only operate as well as the quality of the installation, integration and maintenance thereof. We offer guarantees on both equipment and labour components of installations. Our staff is committed to provide clients with first class service. In all, we offer a modern, effective and flexible approach to today’s challenges.
Service Level Agreements
Service Level Agreements contribute to reducing system failure after the warrantee period and ensure continuous satisfaction and use of the system. Various options of monthly & quarterly maintenance agreements are available to meet the client’s needs and requirements. We believe that maintaining the systems installed increases the life expectancy of the equipment which reduces the overall spent on technology equipment over time.
After Sales Service
We believe that after sales service ensure that the products and services that we offer meet or surpass the expectations of our customers.
Although our focus is more on the execution of larger projects we believe that the needs and demands of customers must be fulfilled for them to spread a positive word of mouth. In the current scenario, positive word of mouth plays an important role in promoting our brand and products.
OUR COMMITMENT
Technology with Integrity!
With any system design, our objective is to design and implement the most cost effective system, keeping in mind its simplicity as well as total cost of ownership. We save clients the time and expense by orchestrating the complete range of electronic building services, which are conventionally delivered by individual companies operating in isolation.
Integratek provides a hassle-free, one-stop total solution, either within our own scope of expertise, associated business partners or other disciplined contractors. Responding to the growing safety & security needs of today’s world, Integratek applies its market related knowledge to implement unique systems that meets and exceeds the client’s expectations. This has created exceptional customer and user trust in our product offering and service delivery. We are aware that we compete in a changing and increasingly aggressive market place. Our company is geared to respond to each specific client’s need with efficiency and professionalism. Whether an individual, small company or an international organisation, our approach is always the same, to use our knowledge and skills to maximise client benefit. The ability of Integratek to put the overall integrity of the project and solution ahead of any situation that may arise, as well as believing in working with the client towards a common goal that has mutual benefits, is what makes our company the service provider of choice. Built on business ethics driven by integrity
